The benchmark of excellence
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The Telco Data Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Telco Data Excellence Awards
Business Connectivity Provider of the Year Award
Keeping businesses connected and productive.
About this category
This award recognises a provider of leased lines, business broadband, SD WAN, mobile or managed connectivity to businesses whose reliability, support and service levels stand out. Judges look for results for business customers.
Eligibility
Open to UK providers of business connectivity services.
Judging criteria
- Reliability
- Service levels
- Support
- Customer outcomes
- Account management
Qualitative criteria
A connectivity partner businesses trust.
Metrics
- Availability
- Service level performance
- Provisioning times
- Retention and satisfaction
Additional criteria
Entries should include a concise case study, supporting figures such as premises passed, coverage, uptime, speeds, take up, customer satisfaction or carbon saved, and, where possible, comments from customers or partners. Commercially sensitive figures can be given as ranges or percentages, and nothing in an entry is shared beyond the judging panel. Never include customer personal data, credentials or details of unresolved security weaknesses. Judges consider the size and stage of the business, so a regional alternative network provider competes on equal terms with a national operator.
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